Privacy Policy

This Privacy Policy explains how Peanut Algo (“we”, “us”, and “our”) collects, uses, stores, and protects personal information in connection with Peanut Algo and related website, portal, onboarding, billing, and support services (the “Service”).

By using the Service, you acknowledge that your information may be processed as described in this Policy.

We collect information reasonably necessary to operate, secure, and support the Service.

• Identity and contact information: your name, email address, Telegram username, and other contact details you provide.
• Account and onboarding information: trading account identifiers, client profile details, license information, and information submitted during setup or support.
• Portal credentials and security data: password hashes, session records, login activity, IP address, and audit logs relating to account access and important actions.
• Payment and billing information: wallet addresses, transaction references, payment proofs, invoices, and related communications.
• Support communications: messages, screenshots, files, and documents you send through Telegram, email, or other support channels.
• Technical usage information: browser, device, approximate location derived from IP, timestamps, and service diagnostics used for reliability and security.

• To provide, maintain, and improve the Service.
• To create and manage your account and authenticate access to the portal.
• To manage onboarding, licensing, billing, payments, and client support.
• To communicate with you about your account, support matters, service updates, and operational notices.
• To detect, prevent, and investigate fraud, misuse, security incidents, and unauthorised access.
• To comply with applicable legal, tax, accounting, and regulatory obligations.

Some information you provide in connection with the Service may be sensitive, including account-related details shared during onboarding or support.

We ask that you share only the information reasonably necessary for the relevant purpose. We try to minimise access to sensitive information and apply reasonable safeguards, but no method of transmission or storage is completely secure.

We do not sell your personal information.

We may share information only where reasonably necessary with:

• hosting, infrastructure, communications, and technical service providers;
• payment processors or payment-verification providers where relevant;
• professional advisers such as lawyers, accountants, and auditors;
• regulators, courts, law enforcement, or government authorities where required by law;
• other parties where you request or authorise the sharing.

If you contact us through Telegram or another third-party communication platform, your messages are also subject to that platform’s own terms and privacy practices.

We are not responsible for the privacy or security practices of third-party platforms you choose to use to communicate with us.

The Service may use essential cookies, session cookies, and similar technologies required for login, authentication, security, and core website functionality.

These technologies are not used for third-party behavioural advertising.

We retain personal information for as long as reasonably necessary to provide the Service, maintain business and security records, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer needed, we may delete, anonymise, or securely archive it as appropriate.

We use reasonable technical and organisational safeguards designed to protect personal information, including access controls, credential protection measures, logging, and encryption where appropriate.

However, no system can guarantee absolute security, and you acknowledge that there is always some level of risk in transmitting information online.

Your information may be processed or stored in countries other than your own, including through third-party infrastructure or service providers.

Where required, we take reasonable steps to apply appropriate safeguards to such transfers.

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal information.

To make a privacy request, contact us through our official Telegram support channel or at support@peanutalgo.com. We may need to verify your identity before responding.

The Service is not intended for persons under 18 years of age, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. If we do, we will revise the “Last updated” date above and may provide additional notice where appropriate.

Questions about privacy or data handling can be sent to Telegram or to support@peanutalgo.com.